In 2023, USAA debanked former Trump attorney John Eastman, citing its right to close an account "for any reason without advance notice". Eastman asked about the closures, however, the bank stated that it was their policy not to disclose any further information. USAA scored a 100 on the 2023 Corporate Equality Index (CEI) from the Human Rights Campaign (HRC), a political stakeholder group. By complying with the HRC’s controversial demands, the company increases the risk of dividing employees, alienating customers and harming shareholders. The company provides a benefits package for employees which covers transgender medical procedures for covered employees and dependents, including children. It also uses sex and gender ideology criteria in employee recruitment, vendor selection, marketing, and philanthropic support. USAA forces employees to undergo multiple ideological trainings and uses its reputation, corporate funds, and political influence to support controversial sex and gender ideologies, organizations, and legislation. USAA is a signatory of the Business Roundtable's 2019 Statement on the Purpose of Corporation, which promotes stakeholder capitalism over traditional shareholder obligations. USAA is a member of the MCCA, indicating its focus on recruiting, retaining, and promoting employees based on race. For these reasons, USAA receives a High Risk rating.