Jane Fraser

"What is it that needs to change, what do we need to do radically different? So we need to break old norms, for sure. We need to break some old stereotypes, we need to get rid of bias. But the main thing is we need to build a better and more equitable path going forward. Some of these things and numbers matter. On my scorecard, I have metrics for the percentage of black colleagues that I bring into the bank. I have metrics around the percentage of women that we have in representation goals. And we've made that very transparent within Citi. We call it the ugly truth."

[First of all, you guys announced a billion dollars in strategic initiatives in the aftermath of the murder of George Floyd last year to help close the racial wealth gap.] "in the US. We announced $1.25 billion, really, to support the closing of the racial equity and wealth gaps. We'd done some important work that showed in our research departments that if that gap was closed, the US. Economy would be $5 trillion bigger. I mean, that's a benefit that lifts everybody up. This is a win win for everyone of work on this. We put a three year commitment in. We're about a year and a half through and we've almost completed it. So we will be re upping the number before long and it's focused on areas such as affordable housing, supporting black entrepreneurs that haven't had the access to capital, working with our MDI and CDFI partners."

[And then number two, you guys have committed to phase out financing for coal power by 2030, although not with oil and gas.] "So we don't want to jeopardize energy policy, particularly in emerging markets or in the developed world, but at the same time, we want to help our clients shift onto these new technologies and onto cleaner technologies and help them responsibly retire the other assets. So we separate out coal from gas, from oil, and we've made the commitment on coal. I've made the commitment for our firm of Net Zero by 2050."