Teleperformance
Corprate Bias Ratings
Risk Level:
Summary:
Teleperformance is a Paris-headquartered company that is involved in a multitude of industries, though its main lines of business generally involve communications, tech support, and customer acquisitions management. Teleperformance protects its employees from political viewpoint discrimination, and the company has not publicly severed business ties due to ideological differences. While Teleperformance maintains a policy of political, religious, and philosophical neutrality, the company has promoted LGBTQI+ intersectionality and inclusion, including pronouns and gender neutral expressions, and similar DEI causes. Moreover, Teleperformance contracted with TikTok to perform content moderation. TikTok is rated High Risk for its content moderation. After investigations revealed potentially hazardous working conditions, Teleperformance announced it would exit this work. It remains unclear if Teleperformance is still working with TikTok. For these reasons, Teleperformance receives a Lower Risk rating.
Has denied service to customers, suppliers, or vendors due to their political views or religious beliefs OR corporately boycotts, divests, or sanctions regions, people groups, or industries.
Teleperformance has not terminated business relationships due to political or religious differences. However, Teleperformance launched a “Trust & Safety” division in 2019 to handle content moderation for social media websites, including TikTok (1). The company has come under scrutiny for its moderating behaviors, especially on TikTok (2)(3)(4). The company has wound down some of these operations, though it remains unclear if Teleperformance is still working with TikTok.
Charitable giving (including employee matching programs) policies or practices discriminate against charitable organizations based on views or religious beliefs.
Teleperformance does not discriminate against religious organizations in its charitable giving (1).
Employment policies fail to protect against discrimination based on political affiliation/views and/or religion.
Teleperformance provides protections from political viewpoint discrimination (1).
Uses corporate reputation to support ideological causes and/or organizations hostile to freedom of expression.
Uses corporate funds to advance ideological causes, organizations, or policies hostile to freedom of expression.
Teleperformance does not use corporate funds to advance ideological causes, organizations, or policies.
Uses corporate political contributions for ideological, non-business purposes.
Teleperformance maintains a policy of political and philosophical neutrality, and the company does not make any political contributions (1).
All links were last accessed and all information was updated on:
September 25, 2023
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