Teleperformance

France
CRM & Project Management, Software and Services, Telecommunication Services

Corporate Bias Rating

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Risk Level:

Rating - Clear
Lower Risk

Summary:

Teleperformance a communications, tech support, and customer acquisitions management company, protects its employees from political viewpoint discrimination. However, the company has not publicly severed business ties due to ideological differences. While Teleperformance maintains a policy of political, religious, and philosophical neutrality, the company has promoted LGBTQI+ intersectionality and inclusion, including pronouns and gender neutral expressions, and similar DEI causes. Moreover, Teleperformance contracted with TikTok to perform content moderation. TikTok is rated High Risk for its content moderation. After investigations revealed potentially hazardous working conditions, Teleperformance announced it would exit this work. It remains unclear if Teleperformance is still working with TikTok. For these reasons, Teleperformance receives a Lower Risk rating.

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