Alberto Casellas

"But I think for our organizations and for corporate America in general, [DEI] has to be more than just a talking point. And that's where I think for us in everything that we do and how we include that in Synchrony is one that I think is important. We don't treat it as an extracurricular activity. It's very much part of our DNA and it's one that we value. Being able to have a diverse workforce is very clear."

It's not just the human resources department or it's not just the diversity and equity and inclusion personnel that we have in our company, helping us coordinate and lead many of these things. Here it comes right from the top of the company, our CEO, our executive leadership team, our senior vice presidents, and then all the way down to our entry level employees as well as newcomers into the company. We think everyone has a responsibility in terms of making this a real part of their day to day. And so part of it is being able to treat it as another business challenge that we have and treat it as a business initiative, using data to be able to understand where underrepresentation occurs and exists in our company."