Joseph M. McFarland III

Joe has more than 25 years of retail operations experience. Before joining Lowe’s, he served as executive vice president and chief customer officer at J.C. Penney Co., where he oversaw the company’s 1,000 brick-and-mortar stores, operations and merchandise strategies to improve sales productivity and simplify operations while driving the customer experience. Previously, Joe spent 22 years at The Home Depot, where he served as president of the Northern division and then the Western division from 2007 to 2015, leading over 110,000 associates and producing record sales and profits. Joe began his retail career as an hourly sales associate and has held all field leadership roles. Regardless of his role, Joe’s focus is on advocating for associates and exceeding customers’ expectations while producing positive results.