Zoom Communications

Video Communications

Corporate Bias Rating

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Risk Level:

Rating - Caution
Medium Risk


Zoom scored a 45 on the 2023 Corporate Equality Index (CEI) from the Human Rights Campaign (HRC), a political stakeholder group. Zoom has not publicly fired customers, suppliers, or vendors based on political views or religious beliefs or booted individuals from Zoom calls due to political/religious views. However, the company has shut down meetings of U.S.-based activists at the request of the Chinese government. It has since promised to amend its policy to protect U.S. individuals from censorship in America. By complying with Human Rights Campaign’s controversial demands, Zoom increases the risk of dividing employees, alienating customers and harming shareholders. The company covers transgender-related medical costs for its employees and their children. Zoom does not provide viewpoint protections for its employees. Zoom Communications provides a benefits package for employees which covers travel/lodging costs for an abortion and transgender medical procedures for covered employees and dependents, including children. The company has hosted conferences and trainings based upon ideas such as LGBTQ advocacy and systemic racism. Zoom opposed various state and local legislation intended to protect parental rights, girls’ sports, bathroom facilities, and gendered spaces. However, the company does not discriminate against charitable organizations based on views or beliefs guidelines and has not used its corporate funds or lobbying to advance ideological causes. For these reasons, Zoom receives a Medium Risk rating.

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